How to Create and Manage Trade Partners

Introduction

A Trade Partner refers to any entity your organization collaborates with, including customers, vendors, or agents. The system enables efficient creation and management of trade partners.

Benefits

• Simplifies trade partner management by centralizing key information.
• Enhances shipment processing with quick alias selection.
• Automates accounting settings, credit terms, and pop-up alerts.

Where to Use

The Trade Partner feature is useful when you need to:

• Create or manage trade partner records.
• Associate trade partners with shipments.
• Set up accounting details, including credit terms and invoicing addresses.

What Can Be Changed

• Trade partner details (name, address, alias, SCAC code, etc.).
• Assignment of Sales or Operations (O/P) representative.
• Accounting settings (credit terms, billing addresses, etc.).
• Alerts and memos related to trade partner selection.

Which Role Can Access by Default

• General Manager
• Operation Manager
• Accounting Manager
• Accounting

Users in other roles can request this functionality with approval from an Admin or General Manager, after which a GoFreight support agent can grant access.

Step-by-Step Instructions

1. Creating a New Trade Partner

1. Navigate to Trade Partner > New Trade Partner.
2. Fill in the required fields (marked with a red asterisk *).
3. Enter the address details:
   • Address
   • City
   • State
   • Country

2. Setting Up Additional Trade Partner Information

• Alias: Enter a nickname for the trade partner to simplify selection during shipments.
• Sales or O/P Representative: Assign a representative responsible for managing this trade partner.
• SCAC Code: Enter the Standard Carrier Alpha Code, if applicable.
• Accounting Address: Use this field to store an alternative billing address for checks.
• Accounting Settings: Configure credit terms, such as Net 30 with a credit limit of $10,000, if applicable. Please note that in the GoFreight system, the credit limit does not restrict users from creating files; it only serves as an informational alert.

3. Enabling Pop-Up Alerts & Memos

• The system provides pop-up tips when selecting a trade partner, which may indicate:
  • Bad customer status
  • Import/export-only restrictions
  • Other predefined warnings
• Memo Section: Add important notes about the trade partner.
  • If the bell icon checkbox is enabled, the memo will automatically display when this trade partner is selected for a shipment as the Customer, Bill-To, etc.

4. Saving the Trade Partner Record

• Ensure all required fields are completed.
• Click Save to finalize the trade partner setup.

For a visual guide on this feature, please refer to the following video:

• Trade Partner