How to Handle a Pre-Alert and Create a New Air Import Shipment

This guide outlines the steps to take after receiving a pre-alert from your overseas agent for an air import shipment and how to manage it effectively within GoFreight.

Step 1: Receive Pre-Alert from Overseas Agent

When your overseas agent sends you a pre-alert, it will include important documents such as:

• House Air Waybill (HAWB)
• Commercial Invoice
• Packing List

This signifies the beginning of the air import shipment process.

Step 2: Create a New Air Import Shipment

1. Navigate to the Air Import Section:
   Access the Air Import module in GoFreight.
2. Create New Shipment:
   Click on New Shipment to initiate a new shipment file based on the information received from your overseas agent.
   
   For a comprehensive guide on creating a new air import shipment, refer to the video "5.2.1 Create New Shipment ."

Step 3: Send Arrival Notice to Consignee

1. Navigate to the Tools menu:
   Once the shipment file is set up, go to the Tools section under the HAWB section.
2. Click on Arrival Notice:
   Select Arrival Notice to send the notice to the consignee.
   
   For additional details on utilizing the arrival notice feature, refer to the video "5.3.1 Arrival Notice ."

By following these steps, you will effectively handle the pre-alert received from your overseas agent and proceed with the necessary actions in the air import shipment process using GoFreight.

For a visual guide on utilizing this feature, please refer to the following video:

• New Shipment (Receive Pre-alert)